bj7u FAQ — All your questions answered here

No, absolutely not. bj7u only permits one account per person. If multiple accounts are created, all of them will be permanently suspended and any balances may be forfeited.

To change your mobile number, you will need to contact our support team. The update can be processed once identity verification is completed. For security reasons, this cannot be done directly by the user.

KYC verification is required for your first withdrawal. Upload a clear photo of your National ID (NID) or passport. Our team typically completes verification within 1–24 hours. Completing verification in advance will speed up future withdrawals.

To close your account, contact the support team. Make sure to withdraw your balance before closing. If you want to close your account for responsible gaming reasons, on the Responsible Gaming page and use the self-exclusion option.

The minimum withdrawal amount generally starts from BDT 500, though some payment channels may have different limits. Log in to your account and check the withdrawal page for the most up-to-date information.

No, each bonus comes with a wagering (turnover) requirement that must be met before withdrawal. The specific turnover condition for each bonus is clearly stated at the time of claiming. Funds can only be withdrawn once that requirement is fulfilled.

Withdrawals are commonly rejected due to incomplete KYC, mismatched payment details, or unmet bonus wagering requirements. A message explaining the reason will be sent to your inbox. If you are unsure what went wrong, contact support.

First, check your internet connection. Clear your browser cache and refresh the page. If you're using the app, close it and relaunch. If the issue persists, try disabling your VPN. If none of that helps, please contact support.

After logging in, Live Casino page Go. You'll find a wide range of tables with real dealers. Pick your preferred table, set your bet amount, and start playing. A stable internet connection will give you the best experience.

bj7u's system saves your session automatically. Once your connection is restored, you can pick up right where you left off. However, if a game result has already been determined, it cannot be changed. If you experience any issues with this, please contact support.

Yes. All games on bj7u use a certified Random Number Generator (RNG), ensuring that every game outcome is completely random and cannot be predetermined — by either the player or the platform.